{"id":18481,"date":"2019-08-25T11:42:36","date_gmt":"2019-08-25T09:42:36","guid":{"rendered":"https:\/\/www.tiadress.com\/return-policy\/"},"modified":"2026-10-19T11:58:32","modified_gmt":"2026-10-19T09:58:32","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/www.tiadress.com\/en\/return-policy\/","title":{"rendered":"Return, Exchange, and Order Cancellation Policy"},"content":{"rendered":"\n

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\u0627\u0644\u062a\u0648\u0635\u064a\u0644 : <\/strong><\/span><\/div>\n
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Tia Dress delivers available products within 3-5 business days, utilizing top shipping companies like DHL. Tia Dress covers all shipping expenses, including VAT and shipping fees, with the exception of import tax.<\/strong><\/div>\n
This is an estimated tax assessed by customs officials, averaging 20-35 SAR.<\/strong><\/div>\n
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\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u062a\u0628\u062f\u064a\u0644 \u0648\u0627\u0644\u062a\u0631\u062c\u064a\u0639 : <\/strong><\/span><\/div>\n
<\/div>\n
1- You may exchange or return any product once within 24 hours of receiving your order.<\/strong><\/div>\n
<\/div>\n
2- alfabeta and terani couture and in couture not accept change and return<\/strong><\/div>\n
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3- The product must be in its original packaging with all tags and accessories that came with the dress at the time of return or exchange.<\/strong><\/div>\n
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4- Exchanges are free of charge. For returns, the customer bears the return costs. Both exchanges and returns are processed by our representative coming to the customer’s location.<\/strong><\/div>\n
5- If the product arrives damaged or in an unsound condition, exchanges and returns will be processed without any cost to the customer.<\/strong><\/div>\n
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Notes:<\/strong><\/div>\n
<\/div>\n
\u064a\u0641\u0642\u062f \u0627\u0644\u0632\u0628\u0648\u0646 \u062d\u0642\u0647 \u0641\u064a \u0627\u0644\u062a\u0628\u062f\u064a\u0644 \u0648\u0627\u0644\u062a\u0631\u062c\u064a\u0639 \u0628\u0639\u062f \u062a\u062c\u0627\u0648\u0632 \u0627\u0644\u0645\u062f\u0629 \u0627\u0644\u0645\u062a\u0641\u0642 \u0639\u0644\u064a\u0647\u0627 <\/strong><\/div>\n
<\/div>\n
Dresses purchased through Tabby and Tamara installments are excluded from the exchange and return policy.<\/strong><\/div>\n
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\u064a\u062a\u0645 \u0627\u0633\u062a\u062b\u0646\u0627\u0621 \u0641\u0633\u0627\u062a\u064a\u0646 \u0627\u0644\u062a\u062e\u0641\u064a\u0636\u0627\u062a \u0648\u0627\u0644\u0641\u0627 \u0628\u064a\u062a\u0627 \u0648\u062a\u064a\u0631\u0627\u0646\u064a \u0643\u0648\u062a\u0648\u0631 \u0648\u0627\u0646 \u0643\u0648\u062a\u0648\u0631 \u0645\u0646 \u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u062a\u0628\u062f\u064a\u0644 \u0648\u0627\u0644\u062a\u0631\u062c\u064a\u0639 \u062d\u064a\u062b \u064a\u062a\u0645 \u0637\u0644\u0628 \u0647\u0630\u0647 \u0627\u0644\u0641\u0633\u0627\u062a\u064a\u0646 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u0628\u0631\u0627\u0646\u062f \u0627\u0644\u0631\u0626\u064a\u0633\u064a \u0627\u0644\u0645\u062a\u0648\u0627\u062c\u062f \u0628\u062a\u0631\u0643\u064a\u0627 \u0648\u0627\u0645\u0631\u064a\u0643\u0627<\/strong><\/span><\/div>\n
<\/div>\n
To initiate an exchange or return, simply contact us via WhatsApp.<\/strong><\/div>\n
<\/div>\n
For exchanges, the full amount will be refunded immediately upon receipt of the product and confirmation that it is free of issues. For returns, the amount will be refunded minus shipping costs.<\/strong><\/div>\n
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Order Cancellation Policy:<\/strong><\/span><\/div>\n
<\/div>\n
You may cancel your order before shipment for a full refund, without incurring any costs or deductions from the original amount.<\/b><\/div> \n

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